We are committed to safeguarding the privacy of our visitors while providing the highest possible quality of service. We will only use the information that we collect about you lawfully in accordance with the UK Data Protection Act 1998.

If you have questions concerning your personal information or regarding our practices please contact: The Company Secretary, Potters (Herbal Supplies) Ltd, Leyland Mill Lane, Wigan, WN1 2SB, telephone 01942 405100
or email info@pottersherbals.co.uk

Information collected
We collect information from details you supply to us through the interactive sections on the site and from email messages you may send to us.

We collect the following information:

Where you make an enquiry or send us an email message, we will collect your name, company and contact details, including telephone and fax numbers and email address.

We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregated form, and as such cannot be used to identify you personally. Such aggregate information helps us to audit usage of our website and improve the service provided. We use software tools to analyse traffic to this web site. We collect only aggregated data, which cannot be used to identify you and does not create individual profiles for visitors.
We use the information that you personally provide to:

• Improve the information and support we provide
• Process any requests you make
• Provide you with information about products and services we offer
• Conduct marketing research

If you do not wish to receive information on an on-going basis about our services or activities, please email info@pottersherbals.co.uk

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Other web sites
Our web site may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over any other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the web site in question.